Effective Date: December 1, 2024
Welcome to Junk Huggers! These Terms and Conditions govern your use of our website, bendjunkremoval.com, and our services. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please do not use our website or services.
1. Definitions
- “We,” “Us,” and “Our” refer to Junk Huggers, based in Bend, Oregon.
- “You” and “Your” refer to users of our website and customers of our services.
- “Services” include junk removal, recycling, and related offerings provided by Junk Huggers.
2. Services
We offer junk removal, recycling, and related services as described on our website. All services are subject to availability and may vary based on location.
Service Limitations:
- Hazardous or prohibited materials may not be accepted. Please contact us for specific details.
- Estimates provided are subject to adjustment based on the actual volume and type of items to be removed.
3. Booking and Payment
Scheduling Services:
- Service requests can be made via our website, phone at (541) 241-6017, or email at thejunkhuggers@gmail.com.
- Appointments are confirmed upon receipt of your request and subject to availability.
Payment Terms:
- Payments are due upon completion of services unless otherwise agreed.
- Accepted payment methods include cash, credit cards, and other methods outlined on our website.
- Late payments may incur additional fees.
4. Cancellations and Rescheduling
Cancellations:
- You may cancel or reschedule a service with at least 24 hours’ notice.
- Cancellations with less than 24 hours’ notice may result in a cancellation fee.
Rescheduling:
- Rescheduling is subject to availability and must also be requested at least 24 hours in advance.
5. User Obligations
By using our services, you agree to:
- Provide accurate and complete information when booking services.
- Ensure safe and reasonable access to the items to be removed.
- Confirm that items are free of hazardous or prohibited materials.
6. Prohibited Use
You may not use our website or services to:
- Engage in any illegal activities.
- Harm or interfere with our services, systems, or other users.
- Misrepresent your identity or provide false information.
7. Liability Limitations
- No Guarantees: We strive to provide excellent service but do not guarantee specific results.
- Damages: We are not liable for damages caused by circumstances beyond our control, such as acts of nature or third-party actions.
- Indemnification: You agree to indemnify Junk Huggers against claims, damages, or losses resulting from your use of our services.
8. Intellectual Property
All content on our website, including text, graphics, and logos, is the property of Junk Huggers and is protected under intellectual property laws. Unauthorized use is prohibited.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect and use your information.
10. Termination
We reserve the right to terminate or suspend your access to our services or website if you violate these Terms and Conditions.
11. Dispute Resolution
Governing Law:
These Terms are governed by the laws of the State of Oregon.
Dispute Process:
Any disputes arising from these Terms will be resolved through mediation or arbitration in Bend, Oregon.
12. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website with an updated “Effective Date.”
13. Contact Us
For questions or concerns about these Terms and Conditions, please contact us:
- Phone: (541) 241-6017
- Email: thejunkhuggers@gmail.com
- Address: Bend, Oregon
Open Hours:
Monday – Sunday: 7:00 AM – 7:00 PM
Thank you for choosing Junk Huggers! We look forward to serving you.